Working with Excel usually requires knowledge of formulas and chart creation, in addition to the time needed to look for insights in the data. Copilot in Excel can do much of that work for you, through natural language commands. Watch the video to see how it works.
Tired of manually sorting, charting and analyzing in Excel? Microsoft Copilot in Excel can do it for you
PowerPoint presentations are an effective way to convey a message, whether it's the results of a study or the outlines of a new marketing campaign. But to be successful, it requires good organization, clear messaging and thoughtful graphics. Microsoft Copilot in PowerPoint can help users create winning presentations with information, editing advice, and even original copy. Get an overview of what Copilot in PowerPoint can do in this video.
In this whitepaper, you will get an in-depth look at the transformative impact of using Copilot in Dynamics 365 Customer Service. Read the paper for details on how Microsoft's deployment across one of the world's largest customer support organizations revealed practical best practices and results that include 9% faster First Response rate, 12-16% decrease in average handle time and more case resolutions without peer assistance. Download your complimentary copy of the whitepaper, "GenAI at Microsoft," to be inspired by the potential of Copilot to enhance productivity and significantly improve your customer experience. Contact for guidance on implementing Copilot in your service operations.
Up your storytelling with Microsoft Copilot and PowerPoint.
In this customer story, discover how Dynamics 365 Customer Service with Copilot transforms customer service reps into super agents. Read the story to learn how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.
Copilot in Outlook can help you stay on top of your inbox with features to help you summarize conversations, transform notes into emails and follow up on actions faster, with less effort. Learn about Copilot in Outlook in this Microsoft video.
Discover how you can use the power of generative AI to transform agent experiences with Microsoft Copilot Dynamics 365 Customer Service. View this quick-hitting infographic for an at-a-glance of the impact AI is having on the success of customer service teams and the Copilot in Customer Service capabilities behind it. From finding answers to writing emails to generating actionable analytics for decision-making, Microsoft Copilot Dynamics 365 Customer Service is improving the performance of customer service teams in game-changing ways. Contact us to discuss how Vastasys Ltd. can help put the power of generative AI to work for your customer service team.
Having trouble keeping up with your email? Catch up with Microsoft Copilot, your AI-powered assistant.
Week 1's focus is on "Leveling Up Customer Service with Microsoft Dynamics 365." Microsoft's latest blog post reveals an impressive 315% ROI for businesses that modernize their customer service using Dynamics 365 Customer Service. This comprehensive Forrester TEI study highlights the tangible benefits of upgrading service operations, including improved efficiency and customer satisfaction. This blog post contains valuable insights that will help you understand the specific financial impacts of implementing Dynamics 365 Customer Service. It's truly an invaluable resource for organizations like yours that are looking to achieve substantial returns on investment through a transformed customer service strategy. is ready to help you explore these benefits and integrate this powerful solution into your business operations. Check it out. Read on and let us help you transform your service delivery.
If you're often spending time searching for the right chat message or trying to summarize a chat discussion, you'll want to try out Microsoft Copilot in Chat. Microsoft Copilot can help you be more productive by bringing together data from your documents, presentations and email in Microsoft Teams. Learn how in this Microsoft post.
When you're tight on time and need help, fire up Microsoft Copilot in Chat. This quick video illustrates how it works and will show you how productive you can be in Chat, with help from Copilot.
Unlock the potential of generative AI to revolutionize your customer service with Microsoft Copilot in Dynamics 365 Customer Service. This quick-hitting infographic showcases the transformative impact of AI on support teams and highlights key Copilot capabilities. From swift answer retrieval to polished email composition and insightful analytics generation, Microsoft Copilot in Dynamics 365 Customer Service elevates team performance to new heights. Check out the inforgraphic and see up-close and in living color how AI streamlines operations, enhances decision-making, and redefines customer service excellence.Ready to harness generative AI for your support team? Let Vastasys Ltd. guide you in leveraging this game-changing technology. Reach out today to explore the possibilities.
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The Microsoft Surface Pro and Surface Laptop are already known as proven business PCs. Now, they're even better. Take a look at this informative brochure outlining how Copilot+ PC and these outstanding machines work together to create the ideal platform to work with your AI apps. It's time to get a close-up look at this amazing innovation. Your knowledgeable Microsoft partner, Vastasys Ltd., is ready to show you what they can do. Reach out today!
Sandvik Coromant, the Swedish tool manufacturer, embarked on its Dynamics 365 journey by piloting Dynamics 365 Sales in the United States. As the company grew, its service team recognized that functions, data and processes weren't adequately standardized across regions, and relying on multiple applications for daily operations was no longer feasible. Read this customer story to discover how Dynamics 365 delivered consistent, loyalty-building, and revenue-enhancing customer service across all touchpoints to Sandvik Coromant. Reach out to to begin your transformation today.
Get ready for the next level of experience with Copilot+ PCs, the unique machines designed specifically to enhance your AI. Watch this video introducing the key features of Copilot-equipped computers, powered by a unique neural processing unit capable of 40 trillion operations per second to ensure you receive optimal AI performance. Want to see it IRL? Reach out to Vastasys Ltd. for a demo of Copilot+ PCs and other Microsoft solutions built just for your needs.
Read this latest (March 2024) Microsoft-commissioned Forrester TEI report based on the responses of five interviewees that were combined into a single composite organization that generates revenue of $1 billion per year and has 500 full-time support agents. In it you will discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, most notably a 315 ROI, 40% increase in agent productivity, 20% faster first call response time and $1.13 million in new profitability. Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work. Reach out to to put the power of MS Dynamics 365 Customer Service to work in your organization.
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Measuring successful service engagement solely on customer issue resolution is no longer good enough. Today, it's a business imperative to deliver personalized, fast service experiences at every touch point and through every engagement channel. The most effective way to achieve this is to build long-term customer loyalty and transform operations with modern, AI-enhanced capabilities across all service processes and interactions. Microsoft is continuously enhancing Microsoft Dynamics 365 Customer service to empower customers to differentiate service organizations, and Forrester Research has noticed and designated Microsoft a Leader in "The Forrester Wave™: Customer Service Solutions, Q1 2024." This blog post highlights the significance of this distinction. Read the blog post and contact us to learn how Vastasys Ltd. can help you differentiate your organization's service operations with AI.
Get to know the world's fastest, most intelligent Windows computers ever built. Copilot+PCs are specifically designed to keep pace with AI innovations from the chipset level through the operating system. Watch this video highlighting how Copilot+PCs are destined to be an integral part of everyday life. And, when you're ready for the Copilot+PC experience IRL, reach out to Vastasys Ltd., your reliable Microsoft partner.
The tour walks through practical applications of AI, enabling agents to respond more effectively and personalize experiences. Learn about optimizing workflows, increasing resolution rates, and using predictive insights to proactively address customer needs. can guide your integration of these advanced solutions, ensuring your business harnesses the full potential of Dynamics 365 to enhance satisfaction and loyalty. Start reenvisioning your customer service strategy with Microsoft's latest tools.
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To take full advantage of the AI revolution, you'll need PCs and devices optimized to use it. For insights into what that looks like, read this informative eBook showing how Copilot + PCs are designed specifically to enhance employee productivity, collaboration and security using AI from the chip level on up. You can learn more about the capabilities of Copilot + PC devices by reaching out to the Microsoft experts at Vastasys Ltd. for a hands-on demo.
Total Economic Impact (TEI) is a Microsoft-commissioned study conducted by Forrester Consulting that examines the potential return on investment of Dynamics 365 Customer Service. This infographic summarizes the findings from that study, which was published in March 2024. View the infographic. Contact to start reaping the benefits of an investment in Dynamics 365 Customer Service.
Microsoft PCs are meeting the challenge of AI with Copilot + PCs. Watch this intriguing video showing how Copilot-equipped computers are powered by processors capable of 40 trillion ops per second, and are a perfect complement for users looking to incorporate features like all-day battery life, sharper graphics and better multi-tasking. Get a close-up look at Copilot + PCs by reaching out to Vastasys Ltd., your knowledgeable Microsoft partner.
Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs. Reach out to to begin reimagining your customer service operations.
It's difficult to calculate the true costs and benefits of a security solution before you buy. Fortunately, Forrester did it for you. Forrester's Total Economic Impact report on Microsoft Entra ID, a unified identity and access management solution for organizations of all sizes, provides data and insights into the costs and benefits that actual companies experienced in using Microsoft Entra ID. Read this report to get a factual look at what Entra ID can do for your company, including the cost, benefits, flexibility and risk factors that Entra customers experienced.
Domino's Pizza Enterprises Ltd. (DPE) has employees around the world, in various job roles and access to different applications and data sources. These global workers are all governed by disparate identity and access management (IAM) solutions, making it more difficult to manage and monitor user access To help simplify the company's identity access management system, Domino's consolidated its IAM onto Microsoft Entra ID. Read this case study to learn how Entra ID has made identity management easier, more cost effective and convenient for employees and IT professionals.
Copilot for Microsoft Teams can help organize your work in a wide variety of ways. Enabled by AI, Copilot can summarize meeting discussion points, generate answers based on chat histories, and other useful functions. It's like your private meetings assistant. Get the inside scoop on Copilot for Teams in this FAQ.
Sandvik Coromant's journey with Dynamics 365 started in 2016, when it piloted Dynamics 365 Sales in the United States. As its customer base expanded and diversified, the Sandvik team realized that to access the required deep knowledge of customer history they could no longer rely on multiple applications to manage daily business functions. Read Sandvik's story to learn why Sanika Bhagwat: Customer Interactions Process & Technology Manager said, "Dynamics 365 Customer Service is the thread that weaves [together] seamless experiences...enabling automation and AI possibilities for business growth and ultimate customer satisfaction." Ready to help your customers become more productive, profitable and energy efficient? can help you get started with Dynamics 365 Customer Service.
In order to create a financial services company that serves the unbanked, the leadership of San Francisco-based startup Gluwa saw that they needed a reliable, scalable cloud solution with strong data security and privacy features. Read this customer story to see why they chose Microsoft Azure to combine with blockchain technology to connect with underserved communities around the world. Want to see how Microsoft Azure can change the way you do business? Contact Vastasys Ltd. to set up a complimentary demo.
Vastasys Ltd., as an esteemed Microsoft Dynamics 365 partner, provides a variety of services to accelerate sales cycles, improve customer engagement, and boost productivity. Known for remarkable expertise in the implementation, customization, upgradation, training, and support of Dynamics 365 programs, the company focuses on enhancing customer experience, and fostering personalized business processes and scalability. Operating since 2013, Vastasys has continuously reshaped businesses across Canadian, US, and European markets.
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